The notion that you should create a separate, stripped-down version for ‘the mobile use case’ might be appropriate if such a clean mobile use case existed, but it doesn’t.
Nielsen has articulated a way of thinking I’ve seen in a number of library and university websites and which, as a user, usually frustrates me. Not only the lack of access to information or services I know are there but also the inconsistent experience where I have to learn the website all over again.


