TechnoBiblio: Don’t forget the older online users

While we often talk about the younger generation and how their expectations will/are changing how libraries provide services, remember that there is also a large base of users who, once they get online, are just as enthusiastic about technology as the younger generation. And as technology matures, it is getting better at addressing some of the accessibility issues mentioned in the report. And also remember that %u201Colder Americans%u201D vote in higher numbers (see figure 4) than the younger generations. Outreach efforts might just %u201Cpay%u201D off in more ways than one.